/Clients — D2C & Marketplace

Peak Season Fulfilment

Absorbing a 6x November peak without adding a single square metre of dedicated space.

The situation

November volumes ran six times the annual average. Renting seasonal space and hiring seasonal pickers cost more than the peak earned.

Peak capacity drawn from shared pallet positions and a shared pick team across the client base, with a pre-agreed ramp plan starting in September.

Peak absorbed with no dedicated space, and cost per order in November came in below the previous year's off-peak figure.