/Clients — D2C & Marketplace
D2C & Marketplace Fulfilment
Unit picking, branded packing and next-day parcel dispatch for online and marketplace orders.
The situation
The brand ran its own web store from an office storeroom. At 400 orders a day the storeroom stopped working and dispatch slipped to three days.
What we changed
Unit-level picking at a GDH hub, branded packing materials held on site, and a 15:00 cut-off for next-day parcel dispatch, with marketplace orders pulled in through the same queue.
The result
Dispatch back to next-day at four times the volume, and packing errors down to 0,3%.